What is the factor that influences a diner’s decision-making process while searching for a restaurant? Several studies have examined that social media and online review impact on customer restaurant selection process and the following attributes are food quality, services, the atmosphere, and price. Did you know? 65% of negative reviews are posted on social media within 24 hours of a…
In past years, acquiring new customers, catching their attention & retaining them for the long-term has become more intricate. Now customers have plenty of options. Keep your customers entertained, one needs to adopt innovative customer retention strategies for restaurants to beat the competition. The value of retaining existing customers has never been more visible in the past years. One should…
Bingage is an CRM software for Restaurants, Retails & Small Business Units.
This is an era of technology, the more you explore the more you grow. In business, things are changing constantly, competitions increasing day by day. The restaurant industry is full of challenges and complexities. To keep business on the top, you have to think ahead of the crowd. CRM for restaurant is helpful because it can help you to gain…
The restaurant industry is dynamic, trends changes day by day. Customer’s preferences also change according to trends. Most of the restropreneur do a lot of things to bring new customers but do not pay attention to retaining existing customers. Let’s understand what is customer retention in restaurant. Definition of Customer Retention “Customer retention is the ability of a company to…
The business climate is changing day by day, thus it rising the importance of customer retention. Customers now have numerous alternatives, if you don’t retain them you will lose them. If you don’t pay attention.. your competitors will. Additionally, it helps increasing your business revenue and builds a long-term relationship with customers and keep them loyal. Sometimes we feel that…
When it comes to the management of a restaurant, a lot of people can’t make it correctly. There is nothing happen suddenly or magically, there is something valuable that you need to know. When it comes to management CRM is important for a restaurant. If you want a better understanding you can read here. It doesn’t matter how a person…
On-boarding a new employee in a restaurant is a difficult task. An improper hiring process in the restaurant will lead to bad staff, poor management which may cause high cost and bad customer experiences. Generally, wrong onboarding is like putting money into the fire and let them burn. Hiring the right employees in the right place is necessary but it’s…
Being a restaurant owner, one has numerous roles and responsibilities to manage. A good restaurant manager qualities required to perform the same job with an extrardinary way. In this article, you will come to know about personal qualities for a restaurant manager. For better operation, owner of a food venture has to put some extra efforts to run his business smoothly…