How-to-respond-negative-restaurant-review
CRM Software for Restaurants, Loyalty Program, Marketing

How to Deal with Negative Online Reviews of Restaurant?

What is the factor that influences a diner’s decision-making process while searching for a restaurant? Several studies have examined that social media and online review impact on customer restaurant selection process and the following attributes are food quality, services, the atmosphere, and price. Did you know? 65% of negative reviews are posted on social media within 24 hours of a…

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importance of customer retention in restaurants
CRM Software for Restaurants, Marketing

The Importance of Customer Retention for a Restaurant

In past years, acquiring new customers, catching their attention & retaining them for the long-term has become more intricate. Now customers have plenty of options. Keep your customers entertained, one needs to adopt innovative customer retention strategies for restaurants to beat the competition. The value of retaining existing customers has never been more visible in the past years. One should…

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customer retention in restaurant
CRM Software for Restaurants

How Restaurant CRM Software is helpful in Increasing Customer Retention?

The restaurant industry is dynamic, trends changes day by day. Customer’s preferences also change according to trends. Most of the restropreneur do a lot of things to bring new customers but do not pay attention to retaining existing customers. Let’s understand what is customer retention in restaurant. Definition of Customer Retention “Customer retention is the ability of a company to…

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Customer-retention-software
CRM Software for Restaurants, Products

Top 5 Customer Retention Strategies for a Restaurant

The business climate is changing day by day, thus it rising the importance of customer retention. Customers now have numerous alternatives, if you don’t retain them you will lose them. If you don’t pay attention.. your competitors will. Additionally, it helps increasing your business revenue and builds a long-term relationship with customers and keep them loyal. Sometimes we feel that…

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CRM Software for Restaurants

Tips to Manage Restaurant Staff: 3 Golden Tips

When it comes to the management of a restaurant, a lot of people can’t make it correctly. There is nothing happen suddenly or magically, there is something valuable that you need to know. When it comes to management CRM is important for a restaurant. If you want a better understanding you can read here. It doesn’t matter how a person…

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qualities of a Restaurant owner
CRM Software for Restaurants

Top 5 qualities that a restaurant manager must have

Being a restaurant owner, one has numerous roles and responsibilities to manage. A good restaurant manager qualities required to perform the same job with an extrardinary way. In this article, you will come to know about personal qualities for a restaurant manager. For better operation, owner of a food venture has to put some extra efforts to run his business smoothly…

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