How-to-respond-negative-restaurant-review
CRM Software for Restaurants, Restaurant marketing

How to Deal with Negative Online Reviews of Restaurant?

What is the factor that influences a diner’s decision-making process while searching for a restaurant? Several studies have examined that social media and online review impact on customer restaurant selection process and the following attributes are food quality, services, the atmosphere, and price. Did you know? 65% of negative reviews are posted on social media within 24 hours of a…

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importance of customer retention in restaurants
Food Industry, Restaurant marketing, Tech

The Importance of Customer Retention for a Restaurant

In past years, acquiring new customers, catching their attention & retaining them for the long-term has become more intricate. Now customers have plenty of options. Keep your customers entertained, one needs to adopt innovative customer retention strategies for restaurants to beat the competition. The value of retaining existing customers has never been more visible in the past years. One should…

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restaurant cashback loyalty program
Restaurant marketing

This Is How a Cashback Loyalty Program Can Lift Your Restaurant Sales?

Do you ever feel that sales and customer engagement at your restaurants backsliding a bit? Restaurant industries are working harder to derive customer engagement and it’s not easy for everyone. It is a challenging part because of demographic changes and different consumer behaviour. People are developing their preferences speedily, thus it’s quite important to opt something uncommon in order to…

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