how to tie up with swiggy
Customer loyalty program

How to Tie-up a Restaurant with Swiggy? A Complete Guide to Required Documentation.

There’s no doubt that online food ordering platforms like Zomato and Swiggy have become the primary choice of customers looking to order food online. In this case, joining with these platforms and online food delivery services becomes very important for business growth. This is a digital era and everyone is using internet technology for their comfort. People are turning towards…

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How-to-respond-negative-restaurant-review
CRM Software for Restaurants, Customer loyalty program, Marketing

How to Deal with Negative Online Reviews of Restaurant?

What is the factor that influences a diner’s decision-making process while searching for a restaurant? Several studies have examined that social media and online review impact on customer restaurant selection process and the following attributes are food quality, services, the atmosphere, and price. Did you know? 65% of negative reviews are posted on social media within 24 hours of a…

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