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As we know that situations are not good at all due to COVID, restaurants are open in many cities but with several restrictions. People are also concern about safety as well as consumer eating-out habits are changed now!
Restaurants across the country facing a severe loss of business due to the Covid-19 pandemic. Sales are declined by as much as 30 to 35 per cent, according to the National Restaurant Association of India.
Related, Read – Tips to Ensure Safe food delivery!
Since the foodservice industry works on a fairly high proportion of fixed operating costs, a sharp drop in revenues is going to cause severe losses for the businesses. The NRAI spokesperson claimed that if the situation doesn’t improve immediately, it may lead to business shut down and job losses within the sector.
Indeed, it’s a difficult time — but this time it is significant to be realistic about the downfall, it’s also essential for a restaurant owner to look for an opportunity for growth, engagement, and knowledge sharing among staff.
Now how do you manage your staff during this difficult time?
By boosting the Morale of your restaurant staff members, Morale is basically the feelings and emotional health of either an individual or a group, usually in relation to something else and typically associated with a task.
Morale is a powerful motivator to enhance your productivity and increase your revenue; studies indicate that low morale can lead to major financial losses.
But how to do it??
Here are Tips to Boost Staff Morale during Covid19 –
There are a lot of ways to motivate restaurant employees, from financial incentives to benefits. While those are important measures to enhance your restaurant staff morale, With all the craziness and uncertainty in the world right now, it is important to stay connected with your staff.
Your staff wants to feel valued, and part of that is understanding why things happen. So, it’s no surprise that one of the top values that employees are looking for in a working environment is trust. Transparency is at the centre of trust, as you demonstrate to your team that you simply don’t have anything to cover.
The beauty of transparency is that it builds and develops that trust. You’ve likely had to have some difficult conversations over the last several weeks, and those talks are much easier if you’re just honest in what’s going on.
‘Change and adapt quickly, don’t keep doing the same thing hoping things will change’
1. Daily Team Meetings
Embrace modern technology to connect with your employees via daily virtual meetings. This is a great way to collaborate and provide feedback on staff performance. To discuss ideas about how the business can improve to stay competitive during these uncertain times.
2. Set Clear Expectations
The difference between transparency and setting clear expectations is minor but straightforward. S.M.A.R.T., reasonable goals for staff is the first step in identifying what they can do and how you can help in the future. You can monitor the result of these expectations through restaurant analytics, and in-person contact, to measure success.
3. Show Kindness
One of the easiest things you can do to help everyone is to show kindness. It costs you nothing but your patience and has the potential to go a long way to boosting morale. Additionally, the perks to kindness are reciprocal between both the giver and receiver. Taking the time to show, not just courtesy, but genuine decency and grace to someone can go a long way to improving your restaurant staff morale.
4. Be flexible and empathetic
This is particularly important for those staff who are facing the challenge of working with kids at home and may need additional flexibility regarding their hours of work.
5. Be transparent
Don’t leave your employees in the dark, be clear about goals, tasks, expectations and future possibilities. Transparency gives your staff the confidence to keep going, they aim for better or prepare for the future and it makes the relationship better.
How Morale Affects Productivity
Investing in your restaurant staff morale can have a cumulatively positive value on your employee retention rates while helping the people on your team through difficult times.
There’s a direct correlation between your efforts to enhance your restaurant staff morale and the community that you build in your establishment. Budgets are tight enough, and the quarantine’s onset has required the hospitality industry to run at a razor-thin margin. Retaining your staff through morale-boosting efforts may be a good way to decrease your spend while giving back to your team.
Happy employees are more productive and more likely to stay around. Perhaps more importantly, the world is a complicated place, and one made more challenging through the pressures of the pandemic than many have experienced in a lifetime.